Information Policy Book

[Internal Affairs Ministry]

Ministry of Internal Affairs
Policy Book
Updated 6/11/2025​

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Contents​

0 - Basic Information

0.1 - Overview​

0.2 - Policy Information​

0.3 - Ministry Makeup​

0.4 - Ministry Hiring, Pay, and Performance​

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1 - National Ombudsman Office

1.1 - Introduction​

1.2 - Ombudsman Activities​

1.3 - Investigation Process​

1.4 - State of the Kingdom Report​

2 - Political Party Information

2.1 - Registering A Party​

2.2 - Maintaining Registered Party Status​

2.3 - Deregistered Parties​

2.4 - Party Corporations​

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3 - National Election Office (Work in Progress)

4 - National Event Office (Work in Progress)

 

[Internal Affairs Ministry]

0 - Basic Information​

0.1 - Overview​

The office of Internal Affairs is charged with the responsibility of the following as outlined in the Executive Branch Act:

1. Internal auditing and performance of Government Ministries;
2. Political Party Registration;
3. Facilitation of National elections;
4. Oversight of the Executive departments;
5. Settling disputes between members of the executive;
6. Organising and hosting community events;
7. Managing and facilitating national holidays.

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0.2 - Policy Information​

Ensuring that Ministry policies are legal, transparent, and fair to the majority of people is always the goal of the Ministry of Internal Affairs.

Policies of the MoIA strive to be made to achieve the implementation of a legal act that relates to the Ministry.

In general, a policy shall be made or changed with the following process:

1. The leader of the relevant office or the Minister of Internal Affairs proposes a policy or change to the public, in the form of a thread on the Internal Affairs Discord. The public has 24 hours to respond and make suggestions to the policy or change. The proposer shall then have 24 hours to make an amended policy and re-propose the policy to the public for 24 hours.
2. After the re-proposed policy has been in the public view for 24 hours, the Minister of Internal Affairs shall take the policy under consideration for up to 48 hours. It is their discretion on whether to:
   1. Approve the policy, with it becoming official immediately upon approval unless otherwise designated by the Minister.
   2. Veto the policy, sending it back to the secretary to rework and re-propose again

In general, a policy can be repealed by an internal vote of Ministry leadership (Minister and Secretaries). Leadership should provide the chance for public input in the form of a thread on the Discord for 24 hours before conducting the internal vote.

The Minister has sole discretion to create a new policy, change or repeal an existing policy that does not follow this process.

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0.3 - Ministry Makeup​

The Ministry of Internal Affairs is organized into offices, each with their own employees and responsibilities.

0.3.1 - Office of the Minister:​

Personnel:

• Minister of Internal Affairs - Leader of the ministry at large. Appoints Secretaries to oversee the day-to-day operations of the ministry. Gives direction and vision for the ministry.

Responsible for:

1. Ensuring effective operations of the Ministry.
2. Oversight of the Executive departments.
3. Settling disputes between members of the executive.

0.3.2 - National Ombudsman Office​

To be a guide and supporter to every government department in the pursuit of equal rights and opportunities for it's residents and citizens ensuring a just and proper representation of the people, in the interest of the people.

Personnel:

• Secretary of Internal Affairs - Leader of the National Ombudsman Office. Ensures Ombudsman are effective and unbiased in their work. Facilitates the State of the Kingdom Report monthly.
• State Ombudsman - Trains and leads the Ombudsman team. Is a senior member of the office.
• Ombudsman - A guide and supporter assigned to a government department/ministry. Works to ensure transparency and accountability through regular audits.

Responsible for:

1. Internal auditing and performance of Government Ministries.
2. The Monthly State of the Kingdom Report.
3. Oversight of the Executive departments.

0.3.3 - Electoral Commission​

Facilitate national elections and referendums. Oversee Political Party registration and maintenance.

Personnel:

• Electoral Adjudicator - Leader of the Electoral Commission. Has full authority and oversight over election data, setup, management, and employees. Appointed with consent from Parliament.
• Electoral Registrar - Ensures citizens are eligible to vote, political parties are following the laws and policies of the Kingdom and elected offices with activity requirements are met and maintained.
• Electoral Director - Ensures that elections are carried out in accordance to the law, and serves as stewards of fair and free elections.

Responsible for:

1. Political Party Registration.
2. Facilitation of National elections.

0.3.4 - National Event Office​

To engage in meaningful and fun events for all players and citizens to participate in.

Personnel:

• Secretary of Internal Affairs - Oversees the National Event Office and its employees. Ensures that events are legal and promoted properly. Maintains a calendar of events.
• Events Director - Provides training and leadership to the event team.
• Event Host - Plans and implements events for the Kingdom.

Responsible for:

1. Organizing and hosting community events.
2. Managing and facilitating national holidays.

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0.4 - Ministry Hiring, Pay, and Performance​

0.4.1 - Hiring​

The Ministry of Internal Affairs values itself on being open to new and old players alike. For most roles, the basic requirements to be hired are:

1. 24 Hours of Playtime (across all Minecraft Cities Network servers);
2. Have, and be available on discord;
3. Have forums account synced with in-game account.

Secretaries have broad discretion over how they conduct hiring their employees. The Minister of Internal Affairs reserves final say in any hirings.

0.4.2 - Pay​

The following pay scale shall be used, in accordance with the Pay Scale Act:
Salaries:

• Pay Scale 3 - Secretaries
• Pay Scale 4 - State Ombudsman, Electoral Director, Events Director
• Pay Scale 0 - Ombudsman, Electoral Registrar, Event Hosts (These roles are commission/project based roles).

Commission Pay:

• National Ombudsman Office:
  • State of the Kingdom Report: £1000 (apportioned)
  • Audit of a Ministry: £500-£800 depending on Ministry size
  • Investigation of a Complaint: £200
• National Events Office:
  • Hosting an Event: £200-£1200 depending on size and effort:
    • Tier 1 Event: £200-£500 — 5-15 players; prebuilt or little-effort location; small resource usage
    • Tier 2 Event: £500-£800 — 15-25 players; built by hand location; medium resource usage
    • Tier 3 Event: £800-£1200 — 25+ players; attentive-to-detail and hand-build location; medium to high resource usage
    • Discretion can be applied by the Minister of Internal Affairs or the Events Secretary in the categorisation of an event.
  • Assisting in Building for an Event: £100-£500, depending on size and effort.
• Electoral Commission:
  • Adjudicating a Parliamentary General Election: £3600 (apportioned)
  • Adjudicating any other election or referendum: £720 (apportioned)
  • Training a new electoral registrar: £300

Payment must be claimed in a channel on the discord named #payment-request. The Minister and Secretaries of Internal Affairs shall pay out all outstanding commissions from time to time.

Secretaries of Internal Affairs may only be paid a commission by the Minister of Internal Affairs. The Minister of Internal Affairs may not be paid a commission.

Apportioned Tasks:
Payment for Apportioned Tasks shall be split among sub-tasks and then distributed evenly to everyone who assisted in a sub-task:

• Elections and Referenda:
  • Opening Declarations: £300
  • Verifying Candidates; Setting up & Opening Polls: £600
  • Vote Counting; Initial Result Publishing: £1800
  • Preparation of Transparency Report: £900

0.4.3 - Performance​

Upon being hired, an employee should join the Ministry of Internal Affairs discord channel. They will set up a virtual office with only the Minister and relevant Secretary. The Secretary is responsible for onboarding and setting expectations of their employees.

Every month, an employee and Secretary should review their performance and get feedback.

Employees of the Ministry of Internal Affairs are considered at-will unless otherwise specified by law. The employee, relevant Secretary, or Minister of Internal Affairs may terminate employment at any time for any reason.

0.4.4 - Leave of Absence​

Employees needing to take a Leave of Absence must do so in the #leave-of-absence channel in the Ministry Discord. Leave of Absences is not something that is “approved” or “denied”, employees are entitled to take a leave of absence as they see fit!

Employees must use the template found on the #leave-of-absence channel.

 

[Internal Affairs Ministry]

1 - National Ombudsman Office​

The Alexandrian Ombudsman Office has two core functions – resolving injustices suffered by individuals and improving public services through learning from the investigations it undertakes. In order to ensure that this happens, it is essential that each Ombudsman reassures itself that the changes it has recommended to public service providers have been implemented, and once they have been implemented, that they have secured the desired outcome – that the injustice suffered by the person who brought the complaint to the Ombudsman is not being suffered by subsequent users of the service.

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1.1 - Introduction​

All users of public services should have the right to access a fully independent redress mechanism when things go wrong. Ombudsman institutions offer free, independent and objective consideration of complaints with the aim of facilitating this redress. They also strive to improve services through learning from complaints.

The Principles on the Protection and Promotion of the Ombudsman Institution "The Venice Principles" were prepared by the Venice Commission of the Council of Europe with input from the IOI. They set out the internationally recognized best practice for Ombudsman Institutions and are the basis of this document.

1.1.1 - Access​

Ombudsman offices should be free to use, and readily available to all service users. The Venice Principles state that any individual or legal person, including NGOs (Non Governmental Organizations), shall have the right of free, unhindered and free of charge access to the Ombudsman, and to file a complaint.

The Ombudsman will generally expect complainants to have given the body complained about an opportunity to resolve the matter first, but should have discretion to accept complaints where this has not happened if circumstances warrant it.

Ombudsman services are often seen as an alternative to the courts, and will often not take on a case where court action is being pursued. Again, they should retain the discretion to take on cases in such circumstances where it is appropriate to do so e.g. where the complaint may point to a systemic failure.

Complaints should be accepted in any appropriate format, written, verbal or electronic. Representatives including family members, elected officials or advocates, should be able to complain on behalf of an individual provided there is evidence of consent to an Ombudsman, State Ombudsman, or Internal Secretary of The Ombudsman Office. There should be no requirement, however, that a complaint must be channeled through a representative of the complainant.

It is important that complaints reflect the broad spectrum of users of public services so access should be available in English and special arrangements should be made to ensure that the communication requirements of people with disabilities and/or language barriers are catered for. Other groups may also need special arrangements, for example, prisoners will want to be reassured that they can communicate privately with the Ombudsman.

1.1.2 - Powers​

The Ombudsman should have the power to consider all complaints within its jurisdiction, and determine which require more detailed consideration. Equally, the Ombudsman should be able to discontinue an investigation at any time. Each Ombudsman should be able to take any steps necessary to resolve a case. These may include reaching agreed settlements, mediation or reporting actions that break rules to staff.

The Ombudsman shall be entitled to request the co-operation of any individuals or organizations who may be able to assist in their investigations. He or she should have a legally enforceable right to unrestricted access to all relevant documents, databases or materials, including those, which might otherwise be legally privileged, confidential, or classified. This includes the right to unhindered access to buildings, institutions and persons including those deprived of their liberty. The Ombudsman should have the power to interview or demand written explanations from officials and authorities if denied and should give particular attention and protection to whistleblowers in the public sector.

Investigations should be held in private, but the Ombudsman Office has the power to publish public reports. Any Public reports should enjoy privilege from claims of defamation.

Ombudsman should be able to undertake investigations on their own initiative with approval from the Secretary of the Ombudsman Office. On occasions, an Ombudsman will be made or become aware of possible maladministration where no complaint has been made.

The reasons for this can include a reluctance on the part of complainants to come forward for fear of negative consequences or because the people concerned do not have ready access to the Ombudsman. Such investigations often consider systemic issues and ensure that the Ombudsman can be effective in tackling poor administration and improving public services.

The Secretary to The Ombudsman Office should be able to delegate their functions to members of their staff. One or more State Ombudsman (Senior) or Ombudsman (junior) positions may be created who can accept responsibility in lieu of the Secretary.

The Venice Principles state that the Ombudsman Office and the decision-making staff shall be immune from legal process in respect of activities and words, spoken or written, carried out in their official capacity for the Institution. Such functional immunity should apply also after the individuals concerned leave the institution.
Ombudsman institutions have the power to cooperate with others and to share information where it is appropriate and necessary to do so while taking account of confidentiality requirements. This is particularly important where the Ombudsman is working alongside other monitoring or regulatory bodies who deal with the same public service providers. Their inspections can provide valuable context for the Ombudsman while Ombudsman investigations can help to inform their work.

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1.2 - Ombudsman Activities​

This policy establishes the standard procedures and job responsibilities of an Ombudsman when conducting reviews to ensure compliance and operational effectiveness within the Kingdom of Alexandria while promoting continuous improvement and transparency across all government organizations. Your job responsibilities include: Investigating complaints, identifying and performing own-initiative investigations, conducting reviews, compiling data, creating final reports.

1.2.1 - Investigation Protocol​

Getting Started
Investigation assignments are normally handed out at the beginning of the month when available. You will normally work alone, though you may work as part of a team, especially for larger investigations. The Secretary of the Ombudsman, or when necessary Minister of Internal Affairs, will outline the scope and mission of the assignment. Investigation objectives may include, but are not limited to:

• Monthly Investigation (ongoing cases that require compliance monitoring)
• Ethics/Fraud Investigation (Identifying the actual or appearance of unethical behavior or fraud)
• Operations Investigation (Identifying misappropriation of government resources)
• Complaint Investigation (Thorough investigation of received complaints)

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1.3 - Investigation Process​

1.3.1 - Assignment​

You’ll be matched with investigations based on your workload, avoiding conflicts of interest. You can express interest in specific investigation in #ombudsman-discussion

1.3.2 - Developing Questions​

You will create questions related to your investigation assignment. Make sure to share them in your audit channel and use feedback to further refine them. The questions should be relevant to the complaint as well as the overall activity of the subject. We are here to identify systemic issues, refer to previous audits for more information when available, otherwise reach out to the Secretary of the Ombudsman Office.

1.3.3 - Identifying Key Personnel​

You will compile a list of employees and other relevant individuals to interview for the specific complaint.

1.3.4 - Conducting the Investigation​

You can choose how to conduct your interviews using the following formats:

• All questions at once
• One question at a time
• A google form
• Observation of a department’s operations may be conducted for information.

1.3.5 - Following Up​

Make sure to further investigate when responses to questions are vague or contradict the answers of different interviews.

1.3.6 - Drafting a Report​

All audit reports are highly classified. Unauthorized disclosure of classified information is a serious offense and will result in disciplinary action by the Minister of Internal Affairs. Use the template in the #ombudsman-resources (WIP) channel and refer to previous audits as needed.

1.3.7 - Publishing Public Reports​

When a report is finished it will be at the discretion of the Secretary of The Ombudsman on whether or not to publish a report. When this decision is made multiple facets are taken into account ranging from the public’s right to know to the sensitivity of information held within the report. In certain special interest investigations, a separate public report can be created redacting only information necessary to protect the complainant.

1.3.8 - Wrapping Up​

Ping the Minister and Deputy Minister when you're done and note your completion in the #payments channel.

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1.4 - State of the Kingdom Report (SOTK)​

The State of the Kingdom Report (SOTK) is a monthly report prepared by the ombudsman team. Ombudsman will gather approval ratings, ministry expenditures, economic totals, and passed bills from the past month.

The ombudsman team will begin this around a week before the end of the month, and publish it as soon as it’s ready during the following month. Each ombudsman is assigned a specific section to manage, and compile data. The Minister and Secretary of the ombudsman Office will organize all findings into a proper report.

 

[Internal Affairs Ministry]

2 - Political Party Information​

A political party is an organized group of individuals intended to influence government policies, advance particular ideologies, and gain political power through elections and other political activities. It provides a platform for individuals with shared beliefs and values to unite, collaborate, and work together towards achieving their goals.

A political party cannot operate as part of a larger organization with a political party embedded within it, such as, but not limited to: a corporation. However, independent political parties are allowed to form unions or coalitions with one another in politics.

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2.1 - Registering A Party​

A political party must meet the following requirements to be able to apply for registration:

1. Has a Discord Channel.
   1. The Discord must have a ticket bot system designed to manage and track membership applications.
2. Leadership - 3 different citizens must each hold.
   1. Party Leader
   2. Deputy Party Leader
   3. Party Secretary
3. Party Manifesto

Upon meeting these requirements, the party may submit their registration to the Ministry of Internal Affairs on the forums following the template provided.

Citizens may only be a part of 1 political party at a time. Any political party with Members who are also Members of another political party shall be given a notice of this violation by the MoIA, if the violation is still present after 14 days, the MoIA may deregister the parties in question.

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2.2 - Maintaining Registered Party Status​

To maintain Registered status, a party must submit the following on their party thread before the 11th day of each month:

1. List of all Party Members
2. Party Leadership
3. Members currently in Parliament
4. Updated Party Manifesto
5. Party Corporation (if the party has one)
   1. Name of the corporation in-game
   2. Estimated amount of donations and expenditures
6. Brief statement of the previous month’s activities.

Failure to maintain a party’s registration status will result in the party being Deregistered.

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2.3 - Deregistered Parties​

A party that fails to maintain their registration becomes deregistered. Deregistered parties:

1. May not submit candidates for elections.
2. May not use #parties Discord Channel.
3. May not have access to relevant Party channels in the Ministry of Internal Affairs Discord.

2.3.1 - Reregistering Parties​

A deregistered party may submit their registration information at any time during the month using their Party Thread on the forums.

No party will be approved for registration during a national election, which is defined as an eight-day period in the Alexandrian Electoral Act.

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2.4 - Party Corporations​

Per the Party Corporation Act, parties may create a corporation in-game. This corporation must be listed on the Party Discord and cannot have any employees, aside from the Party Secretary. The party corporation cannot have any chest shops. The party corporation can only be used for:

1. Purchasing campaign ads
2. Lawsuits against the party
3. Campaigning/rallies

 

[Internal Affairs Ministry]

3 - National Election Office (Work in Progress)​

 

[Internal Affairs Ministry]

4 - National Event Office (Work in Progress)​

 

[Thritystone]

Pay Scale policy is amended to give more clarity on Comission Pay as follows:
MOIA Shall not exceed the posted amounts per completed task, and each employee shall be responsible for filing a relevant pay claim:

0.4.2 - Pay (Same as before) The following pay scale shall be used, in accordance with the Pay Scale Act:SalaryPay Level 3 - Secretaries (15 pounds in-game pay per 15 mins)Pay Level 4 - State Ombudsman, Electoral Director, Events DirectorPay Level 0 - Ombudsman, Electoral Registrar, Event Hosts (these roles are commission/project based pay roles)Commission Pay (RETROACTIVE APPLIED FOR COMPLETED COMISSIONS SINCE JUNE 20TH)Minister - No commission granted.

• £200 End to End completed Event (propose, organize, follow-up, make event announcement, set up event location, Secure Sponsorship, Conduct Event, post-event cleanup, etc),

• £100 End-to-end completed Ombudsman investigation with a written conclusion delivered to the Minister,

• £50 End to End Completed polling/referendum booth (£50) (close Petition, verify vote eligibility, set up voting booth, close voting booth, announce result) +£25 for Major election,

• £250 End to End Completion of SOTK report (draft poll, announce poll, advertise poll, Analyze Poll, write the Report, edit the Report, publish the Report)